USE:  This garden umbrella is resistant to an occassional shower and normal wind conditions. Make sure the baliparasol can always dry OPEN. Never close or store this gardenumbrella when wet.  CLEANING: soft soap/water and brush/cloth. With the right treatment you will enjoy this unique bali umbrella for years.

In case you find a black mold spot use: HG Mold remover.  

 

First Time opening:  As the bamboos of our Bali Parasols are stronger than normal and have to settle we instruct to place the umbrella up-side-down and push the crown gently bounching downwards till the stopper hole shows.

 

Our balinese umbrellas are very well packed so reserve minimum 26 minutes to unpack.

In the (rare) case a seashell is broken it is always possible to let us know and we will send the replacing part. 

Packing: The original Bali Parasol is extremely well packed and suitable for shipping worldwide.  

 

Shipping Outside EU

We have done our best to cover every possible shipping option in our webstore. Due to many possible weightcombinations and worldwide coverage of shipping sometimes it is more logic to just RESERVE your order by choosing the "Pay Offline" Option.  We reserve your order and we will communicate EXACT shipping costs based on your details.   

 

We keep our right to correct online published shipping fees within 2 days if incorrect for a specific (online paid) order. 

We are proud of our unique product and do anything to get this in optimal state to you. In case something is not according to your order we describe our conditions and returnpolicy in the footer link:

Return - Refund Policy